Patient Rights

The following patient rights apply to their patient records. If any of our patients would like to use any of their rights, they are able to do so by calling our toll-free number to begin the process. Our patient rights are as follows:

• You have the right to have personally identifiable health information shared only in accordance with applicable state and Federal laws. This privacy notice is designed to tell you how we comply with those laws.
• You have the right to ask us to give your records only to certain people or groups and to say for what reasons. You also have the right to ask us to stop your records from being given to family members or others who are involved in your health care.
• You have the right to ask for confidential communications of your health records. For example, if you believe that you would be harmed if we send your records to your current mailing address, you can ask us to send your health records by other means. Other means might be fax or an alternate address.
• You have the right to view and get a copy of all the records we keep about you in your designated record set. This consists of anything we use to make decisions about your health. It includes enrollment, treatment, and medical management records. In certain situations, as required by applicable law, we may consult with your physician before we let you get a copy of your health records. We may not let you get a copy if, after review with your physician, it is determined that you might be harmed by release of your health record. You will be informed in writing. You may have the right to have our action reviewed.
• You have the right to ask us to make changes to wrong or incomplete health records we keep about you. These changes are known as amendments. We need you to ask for the change in writing. You need to give a reason for your change(s). We will get back to you in writing no later than 60 days after we receive your letter. If we need additional time for review, we may take up to another 30 days. We will inform you of any delays and the date when we will get back to you.
• You have the right to receive a list of certain times we have given your health records to others during the past six years. The list will not include those times we have given or used your health records as follows:
  • Health records given or used for treatment, payment and health care operations purposes.
  • Health records given to you or others with your written approval.
  • Information that is incidental to a use or disclosure otherwise permitted.
  • Health records given to persons involved in your care or for other notification purposes.
  • Health records used for national security or intelligence purposes.
  • Health records given to prisons, police, FBI and others who enforce laws or health oversight agencies.
  • Health records given or used as part of a limited data set for research, public health or health care operations purposes.